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The power station and solar panel arrived separately – is that normal?
Yes, they ship separately due to carrier policy. Both should arrive within a few days of each other. If one is missing, we'll track it down for you.
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Does the battery life really deliver twice the runtime as advertised?
For devices under 100W (like lights and routers), yes – up to double runtime. Real-world results vary with usage, but firmware updates via the app optimise performance.
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Is this powerful enough for a camping fridge or as a primary power source?
It's a great starter unit for lights, phones, and small devices – not designed for full-size fridges or heavy loads. For that, consider our Delta series.
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Can I use it as a UPS for my router and PC?
Yes, it switches in <20ms – fast enough to keep routers, PCs, and NAS running during power cuts. No data loss, no downtime. Just plug and go.
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Why does my 200W solar panel only charge at 110W?
RIVER 3 maxes out at 110W solar input. Larger panels won't charge faster. The 45W panel is the perfect match for this model – light, portable, and efficient.